Job Description

Title: Customer Service Representative BC

Description:

What kind of a customer service representative are you?

  • Compassionate?
  • Enthusiastic?
  • Patient?
  • Effective Bilingual Communicator?

One of our long-time partners, an International Manufacturer and Distributor of Bath and Kitchen products has an immediate opening for 2 experienced, Consumer Service Representatives  for the province of  British Columbia, working remotely from Day 1! 

 Job Perks: Consumer Service Representative position:

  • Benefits from day ONE, health & dental (100% coverage)
  • Up to 3 weeks holiday in the first year*-after 3 years 4 weeks*
  • Monday – Friday 8:00am -6:30pm local time window to be available
  • Remote working Permanently
  • Unbelievable RRSP company match contribution (8%)*
  • 60% Discount on product inventory
  • 4% Annual bonus – Based on company performance (Hit in the past 16+ years)
  • A Combined Compensation package up to 50K with bonus! 

The role: Consumer Service Representative Details:

  • Answer all inbound calls on cue
  • Assist customers, sales force, plumbers, wholesale agents and other associates with:
    • Status Updates
    • Troubleshooting, tech savvy knowledge (Mechanically inclined, NOT IT)
    • Product Information / Inquires
  • Respond to customers through email, fax and phone
  • Discuss deliveries, transfer orders, and pick up orders with shipping

Your Skills and Qualifications needed to succeed in this role:

  • Grade 12 diploma
  • 2-5 years of Call Centre Experience
  • Knowledge of plumbing or electrical a great asset!
  • Must be resilient, have situational adaptability
  • Must be able to respond to high level call volumes at times. Up to 60 calls per day
  • SAP-a MUST
  • Very Strong, Clear communication skills, fluently Bilingual- French an asset

Job Detail

Type: Permanent

City: Remote

Openings: 2

Salary: 48,000

Contact: cmason@kitrecruitment.com

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About Us

KIT Recruitment is a 100% Canadian owned and operated company serving the GTA and surrounding areas. Our entrepreneurial spirit and drive provides our clients with the ability to customize the right pricing solutions and guarantees to suit their budgets and needs.

Our dedication to our clients is simple: we listen to what you need and we provide a seamless end to end recruiting process to find your next great employee!

Areas of Expertise:

Production

  • Production Management
  • Plant Management
  • Machine Operator/Packager
  • Shipping Supervisor
  • Team Lead

Operations

  • Operations Management
  • Administrative warehouse support
  • Inventory coordinator
  • Maintenance Supervisor
  • Plant Supervisor

Skilled Trades

  • CNC Operator
  • Millwright
  • Electrician
  • Welder
  • Refrigeration

Administration

  • Administrative Assistant
  • Customer Service Representative  ( Bilingual )
  • Project Coordinator
  • Office Coordinator