Job Description

Title: Customer Service/Order Entry


Job Description

Our client an International leader in Bathroom and Kitchen fixtures is actively searching for a qualified Order Entry/Customer Service Rep to join their team. This role is ideal for an applicant looking for a steady, reliable, long term role. This is a smaller branch location and the "call centre" is a group of 4.


Location: Concord, ON (400 & HWY 7) then moving to Hwy# 50 and Hwy # 7 near Bolton in April 2020

Start: Looking for a new career in 2020?! 

Customer Service/Order Entry Details:

  • Monday - Thursday-8:00 - 5:00
  • Friday-8:00 - 4:00
  • Benefits - After 90 days
  • Health and Dental 85% coverage
  • 2 weeks vacation & 5 personal days
  • Sick Days & Floater days
  • Christmas Party each year-Takes place in Quebec (The company sends you!)
  • RRSP program
    • after 1 year of employment, the employer will contribute 2% of base salary into your RRSP

Customer Service/Order Entry Responsibilities:

  • To ensure all orders are processed in a timely matter
  • Answer emails, phones (25-50/day) and faxes from customers
    • MUST be able to multi-task. Fast-paced working environment 
  • Collect all details on each order through (EDI)
  • Working on SAP you will be entering orders daily
  • Send order confirmation after all details have been verified (price, quantity, delivery)
  • Work with carriers to ensure all required paperwork is prepared
  • Track orders
  • Answer all questions clients have regarding products, order status ect..
  • Process return requests / cancellations
  • Working with wholesale and retailer division
  • You are the backup receptionist-Covering the lunch break daily


  • Order Entry in a Distribution Environment
  • SAP - Must!
  • 5+ years of direct customer service experience
  • Strong knowledge of Word, Excel, and Outlook
  • Adaptable & Flexible
  • Comfortable working in a fast-paced environment
  • Able to work with all levels inside an organization

PERMANENT / DIRECT HIRE! You are on the company payroll from day ONE!



Job Detail

Type: Permanent

City: Concord

Openings: 1

Salary: 45000



Resume :

About Us

KIT Recruitment is a 100% Canadian owned and operated company serving the GTA and surrounding areas. Our entrepreneurial spirit and drive provides our clients with the ability to customize the right pricing solutions and guarantees to suit their budgets and needs.

Our dedication to our clients is simple: we listen to what you need and we provide a seamless end to end recruiting process to find your next great employee!

Areas of Expertise:


  • Production Management
  • Plant Management
  • Machine Operator/Packager
  • Shipping Supervisor
  • Team Lead


  • Operations Management
  • Administrative warehouse support
  • Inventory coordinator
  • Maintenance Supervisor
  • Plant Supervisor

Skilled Trades

  • CNC Operator
  • Millwright
  • Electrician
  • Welder
  • Refrigeration


  • Administrative Assistant
  • Customer Service Representative  ( Bilingual )
  • Project Coordinator
  • Office Coordinator