Job Description

Title: Order Entry/Customer Servicce

Description:

Job Description

Our client an International leader in Bathroom and Kitchen fixtures is actively searching for a qualified Order Entry/Customer Service Rep to join their team. This role is ideal for an applicant looking for a steady, reliable, long term role. This is a smaller branch location and the "call centre" is a group of 4.

Location: Concord, ON (400 & HWY 7)

Order Entry/Customer Service Details:

  • Monday - Thursday-8:00 - 5:00
  • Friday-8:00 - 4:00
  • Benefits - After 90 days
  • Health and Dental 100% coverage
  • 2 weeks vacation & 5 personal days
  • Sick Days & Floater days
  • Christmas Party each year-Takes place in Quebec (The company sends you!)
  • RRSP program

Order Entry/Customer Service Responsibilities:

  • To ensure all orders are processed in a timely matter
  • Answer emails, phones (25-50/day) and faxes from customers
  • Collect all details on each order through (EDI)
  • Working on SAP you will be entering orders daily
  • Send order confirmation after all details have been verified (price, quantity, delivery)
  • Work with carriers to ensure all required paperwork is prepared
  • Track orders
  • Process return requests / cancellations
  • Working with wholesale and retailer division
  • You are the backup receptionist-Covering the lunch break daily

Qualifications:

  • Order Entry in a Distribution Environment
  • SAP - Must!
  • 5+ years of direct customer service experience
  • Strong knowledge of Word, Excel, and Outlook
  • Adaptable & Flexible
  • Comfortable working in a fast-paced environment
  • Able to work with all levels inside an organization

PERMANENT / DIRECT HIRE! You are on the company payroll from day ONE!

Job Types: Full-time, Permanent

 

Job Detail

Type: Permanent

City: Concord

Openings: 1

Salary: 42000

Contact: cmason@kitrecruitment.com

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About Us

KIT Recruitment is a 100% Canadian owned and operated company serving the GTA and surrounding areas. Our entrepreneurial spirit and drive provides our clients with the ability to customize the right pricing solutions and guarantees to suit their budgets and needs.

Our dedication to our clients is simple: we listen to what you need and we provide a seamless end to end recruiting process to find your next great employee!

Areas of Expertise:

Production

  • Production Management
  • Plant Management
  • Machine Operator/Packager
  • Shipping Supervisor
  • Team Lead

Operations

  • Operations Management
  • Administrative warehouse support
  • Inventory coordinator
  • Maintenance Supervisor
  • Plant Supervisor

Skilled Trades

  • CNC Operator
  • Millwright
  • Electrician
  • Welder
  • Refrigeration

Administration

  • Administrative Assistant
  • Customer Service Representative  ( Bilingual )
  • Project Coordinator
  • Office Coordinator